SHIPPING POLICY

Last updated: October 3, 2026

Thank you for shopping with Swayamkala. This Shipping Policy explains how shipping works for orders placed through our online store.

1. SHIPPING COVERAGE

Swayamkala currently ships online orders within India.

Availability of delivery to a particular address may depend on serviceability by our shipping partners.

2. SHIPPING CHARGES

Our current standard shipping charges are:

• Orders below ₹999: ₹100 shipping charge
• Orders of ₹999 or more: FREE shipping

The applicable shipping charge will be displayed during checkout before you complete your order.

3. ORDER PROCESSING

After an order is successfully placed, we will begin preparing it for shipment.

Order processing and dispatch times may vary depending on product availability, order volume, weekends, public holidays and other operational circumstances.

Where tracking information is available, it may be shared with you after your order has been dispatched.

4. DELIVERY

Delivery time may vary depending on your location, courier serviceability and circumstances affecting the shipping network.

Any delivery estimate provided during checkout or after dispatch is an estimate and is not a guaranteed delivery date unless explicitly stated otherwise.

5. ADDRESS AND CONTACT INFORMATION

Customers are responsible for providing complete and accurate shipping information, including:

• Recipient name
• Complete delivery address
• PIN code
• Valid phone number
• Email address, where requested

Please review your information carefully before completing your order.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

6. CASH ON DELIVERY

Cash on Delivery (COD) may be available for eligible orders and serviceable locations when shown as an option during checkout.

For COD orders, please ensure that the order amount is available at the time of delivery.

We may contact you to verify order or delivery information where necessary.

7. DELAYED SHIPMENTS

Occasionally, shipments may be delayed because of courier disruptions, weather conditions, public holidays, high order volumes, remote-location serviceability or circumstances outside our reasonable control.

If you experience an unusual delay with your order, please contact us and we will assist you with the available shipment information.

8. DAMAGED PACKAGES OR DELIVERY ISSUES

If your package arrives damaged, contains an incorrect product, or has missing components, please contact us as soon as possible with your order number and clear photographs or video of the package and affected items.

Eligible cases will be handled according to our Return & Refund Policy.

9. CONTACT US

For shipping-related questions or assistance, contact:

Swayamkala
Operated by Navstore Enterprises
Email: swayamkala1436@gmail.com
Phone: +91 7354477057
Address: A88, New Nehru Nagar, Near Excellent Academy School, Rau, Madhya Pradesh 453331, India